THE ARTIFICIAL INTELLIGENCE CX TAKEOVER: HOW AI IS REVOLUTIONISING THE CUSTOMER CONNECTION

It wasn’t that long ago when AI stood for Artificial Insemination, the act of harvesting prize-winning bull or horse semen and impregnating the next generation. But even that has now become a highly tech-driven process, with Artificial Intelligence set to significantly improve classification and selection of sperm, egg, and embryos, dramatically improving IVF success rates. Even AI has gone AI.